Terms of
Trade.
This document outlines the conditions of supply, usage policies, and liability frameworks for GigGear Australia Pty Ltd trading as Protectapack.
Application & Definitions
This website is operated by GigGear Australia Pty Ltd trading as Protectapack. Throughout the site, the terms "we", "us" and "our" refer to Protectapack.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
General Provisions
Orders: Each order by the Customer is deemed to be a separate application for credit and is subject to individual acceptance by ProtectaPack.
Acceptance: Delivery of Goods is deemed conclusive evidence of the Customer's acceptance of these Terms, overriding any contrary terms in the Customer's own purchase orders.
Credit: ProtectaPack reserves the right to suspend credit or cancel orders if the Customer's financial status is deemed unsatisfactory.
Operational Specifics
Click to expand specific policy details.
3.1 Pricing & GST
All orders will be delivered at ProtectaPack's prices prevailing at the time of delivery (which need not be the recommended retail price for the Goods). ProtectaPack reserves the right to change prices without notice. Unless otherwise stated prices do not include GST, freight, or insurance charges.
3.2 Delivery & Liability
Delivery dates are estimates only made in good faith. Time shall not be of the essence. ProtectaPack is not liable for damages (including consequential loss) arising from delivery delays. We reserve the right to suspend delivery due to force majeure events (strikes, lockouts, acts of God).
3.3 Payment Terms
Account Holders: Strictly 30 DAYS from end of month.
Non-Account: Payment prior to shipping or on delivery.
Late Payments: Liquidated damages apply to overdue accounts at a rate of 1.8% per month, calculated daily.
3.4 Risk & Title
Risk passes to the Customer upon dispatch. However, Retention of Title applies: Goods remain the property of ProtectaPack as legal and equitable owner until payment in full is received.
Returns Policy
RA Number Mandatory
You must obtain a "Return Authorisation Number" before shipping. Returns without an RA displayed on packaging may be refused.
Condition of Goods
Items must be in original packaging, unsoiled, and undamaged. Claims must be made within 14 days of delivery.
Manufacturing & Privacy
Custom Designs: Except as expressly agreed, we reserve the right to modify designs or substitute materials if specific components are unavailable due to supply chain constraints, provided the utility of the product is maintained.
Privacy & Credit Checks: The Customer grants permission in accordance with the Privacy Act for the Company to carry out necessary credit enquiries regarding the applicant. The Guarantor indemnifies the Company regarding claims arising from the obtaining of this information.
End of Document